Get in Touch With Us
This is the page to use when you want to reach the editorial team behind Real Money Poker Sites — to flag an error in a review, ask how we ranked a poker room, question a bonus term we published, or raise a commercial enquiry. Email is the only channel we run, and a person reads every message.
Email: [email protected]. We aim to reply within two business days. Please put the poker site's name in the subject line if your message concerns a specific operator.
One thing we cannot do: we are an independent comparison publisher, not a poker operator. We have no access to your account, your balance, your withdrawal queue or your KYC documents at Coinpoker, Bovada, Stake or anywhere else. Those issues have to go to the room's own support team. We can tell you what a site publishes about its process, and we log complaints to inform future reviews.
How We Make Money, Stated Plainly
Some links on this site are affiliate links. If you open an account through one, we may be paid a commission by the operator at no extra cost to you. That relationship is disclosed here because the FTC requires material connections to be conspicuous, and because you should know it before you read a single ranking.
Commission does not buy a position. Our order is set editorially, the ratings shown on our cards are our own judgments rather than customer-review scores, and a room we earn nothing from can outrank one we do. If you believe a placement looks bought, write in and say so — that is a fair question and we will answer it.
What to Email Us About
- Corrections. Wrong bonus figure, stale license detail, a format that no longer exists in the client. Include a link or screenshot if you have one. Our current fact-check date is Sep 24, 2026, and anything published before a room changes its terms can drift.
- Ranking questions. Why a room sits where it does, what we weighted, what we could not verify.
- Payment and cash-out reports. We cannot chase a withdrawal for you, but patterns across many readers genuinely shape how we write about a site's payout reliability.
- Coverage requests. A room, a format or a state rule you want covered.
- Commercial and media enquiries. Introduce the company and the proposal in the first paragraph. Advertising discussions never touch the editorial desk's rankings.
- Responsible gambling concerns. Read the section at the foot of this page first — the helpline will help you faster than we can.
Questions About Specific Rooms We Cover
Most reader mail is about three or four operators, so here is what we can and cannot settle for each. Every bonus below is the headline offer as advertised by the operator; playthrough, minimum deposit, qualifying rake and expiry are set by the room and must be read on its own terms page before you deposit.
Coinpoker
Our top-rated room at 10.0, and the one readers write about most, largely because it is crypto-first — deposits, withdrawals and much of the promotional value run through digital currency rather than a USD bank rail. That is exactly why questions land here: people want to know what a balance is worth in dollars after conversion. We can explain how crypto conversion generally works and what to check; we cannot quote you a rate or confirm a transfer.
Its headline promotion is the $30M Battle of Malta Online Series — a tournament series with a published prize pool target, not a cash gift. You buy in or satellite in, entry conditions and schedule are the operator's, and the advertised figure is a guaranteed total across the series, not anything an individual player receives.
Limitation: crypto-only banking is a real barrier if you want a card or e-wallet, price volatility between deposit and cash-out is a risk you carry, and the player pool is smaller than at the largest US-facing rooms, which shows at higher stakes and in the less common games.
Bovada
Rated 9.9 and the name that generates the most recreational-player mail, mainly because of anonymous tables — screen names are hidden, which blunts targeting and tracking software. Readers ask us whether a HUD works there. It does not, and that is deliberate.
Offer: 100% Bonus up to $500 on a first deposit. Poker bonuses of this kind release in increments as you generate rake, within a time limit, and unreleased portions expire — so the headline number is a ceiling, not a credit. Check the minimum deposit and the clearing window before you opt in.
Limitation: the absence of player notes and HUD data frustrates serious grinders, and cash-out options for US players are narrower than the deposit list, so read the withdrawal page rather than assuming symmetry.
Stake
Also 9.9, and structurally different from the others we cover, which is why it draws confused emails. Its headline offer is 25 Stake Cash and 250,000 Gold Coins — a social or sweepstakes-style currency package, not a dollar deposit match. Gold Coins have no cash value at all. Where a sweepstakes model is available, redemption is governed by the operator's own rules, minimum thresholds and verification, and availability varies sharply by state.
We can point you at how that distinction works. We cannot confirm whether your state qualifies — that is on you and on the operator's terms page.
Limitation: the currency model is not conventional real money poker, the poker room's liquidity is not comparable to dedicated poker networks, and eligibility exclusions catch many readers by surprise.
Ignition
Rated 9.7, and the room readers ask about when they want anonymous tables plus fast-fold cash games and Spin-style Sit and Gos in one client. Its offer is a 100% Poker Bonus plus a 100% Casino Combo Bonus — two separate awards with separate clearing rules, the casino portion carrying its own wagering requirement. Do not assume one set of terms covers both.
Limitation: combo bonuses are slower to clear than the headline suggests, and the casino half is easy to trigger accidentally, locking funds you meant to keep in the poker wallet.
Comparison at a Glance
Only figures supplied by the operators appear here. Terms govern every promotion listed.
| Room | Editorial rating | Advertised welcome offer |
|---|---|---|
| Coinpoker | 10.0 | $30M Battle of Malta Online Series |
| Bovada | 9.9 | 100% bonus up to $500 |
| Stake | 9.9 | 25 Stake Cash and 250,000 Gold Coins |
| Ignition | 9.7 | 100% poker bonus plus 100% casino combo |
| Americas Card Room | 9.6 | 100% deposit bonus up to $2,000 |
| Black Chip Poker | 9.4 | 100% on first deposit up to $2,000 |
| Ya Poker | 9.4 | 100% up to $2,000 |
| BC Poker | 9.3 | 10% first deposit boost up to $200 |
| Betonline | 9.1 | 100% match on first deposit up to $1,000 |
| Jack Poker | 9.1 | 300% welcome bonus up to $2,000 plus 20% instant cash |
Money Questions We Can and Cannot Answer
Playing real money poker costs money in two places: the rake taken from pots and tournament entries, and the buy-in or deposit you risk. You can lose it. Nothing on this site should be read as a route to income.
On banking, the honest position is that availability changes and varies by state, so verify on the cashier page rather than trusting any list — including ours. In general terms across US-facing rooms:
- Crypto is the most consistently available rail at offshore-facing rooms and usually the fastest out, though network fees and exchange spread eat into the amount.
- Cards are common for deposits and frequently unavailable for withdrawals; issuer declines are routine.
- E-wallets and bank transfer appear at some rooms and not others, with minimums, caps and processing windows set per method.
- Checks and wires are slow and often carry a fee per payout.
Withdrawals are only released after identity verification. Have ID, proof of address and proof of payment method ready — incomplete KYC is the single most common reason a cash-out stalls, and it is the operator, not us, who clears it. No one can guarantee a payout.
Games You May Be Writing In About
Our reviews cover the formats these rooms actually spread: No Limit Hold'em and Pot Limit Omaha cash games across low to mid stakes, multi-table tournaments and series events, Sit and Gos, Spin-style lottery Sit and Gos with randomized prize multipliers, fast-fold cash tables where you are moved to a new hand on fold, and mixed games where a room offers them. Traffic, liquidity and the fish-to-reg ratio differ by format and time of day — if you email about game selection, tell us your stake and hours and we can be far more useful.
The Other Products These Operators Run
Almost every room here sits inside a wider gambling brand. Bovada, Ignition, Betonline and Stake also operate sportsbooks, casino floors with slots and table games, and live-dealer rooms; several add horse racing. Those products are house-banked — you play against the operator with a built-in edge, not against other players as in poker. Bonuses often cross between them, which is why the wagering rules differ so sharply, and why a poker bonus and a casino bonus should never be treated as the same thing. If you want the non-US regulated side of that landscape, our guide to non-GamStop casinos in the UK covers a different market entirely.
Eligibility, State Rules and Legal Standing
You must be 21 or older to use this site's recommendations. Most regulated US states set 21 as the minimum for real money online gambling; a small number set 18 for certain products. Where 18+ applies, it is the state's rule and the operator's terms that decide, not us.
Online poker is regulated state by state. A handful of states license real money peer-to-peer online poker through their own gaming commission or control board, several share player pools under interstate agreements, and in most states it is unregulated or prohibited. Sweepstakes and social models operate under different law again and are excluded in some states outright.
Critically: a room accepting deposits from an American player is not the same as that room being licensed and authorized to serve players in your state. Offshore-licensed operators are not supervised by a US state regulator, which means no state-backed dispute resolution and no state guarantee on segregated player funds. Check your own state's position before you deposit, and check the operator's stated license on its own site rather than taking any publisher's word for it. We do not verify license claims we cannot source, and we will say so in a review when we cannot.
How We Assess the Rooms We Rank
We research and review publicly available information; we do not claim to have deposited, played or cashed out at these rooms. Our ratings weigh game variety and format coverage, observable traffic and liquidity at common stakes, rake and rakeback structure, the real cost of clearing a bonus, banking breadth and published cash-out timescales, client and mobile quality, stated licensing and fair-play certification, and support responsiveness. Where a factor cannot be verified, it does not earn credit. Commission never moves a room up the list.
If Gambling Has Stopped Being a Game
If you are chasing losses, staking money you need elsewhere, or playing to escape stress, stop and get help. Call 1-800-GAMBLER, free and confidential, 24 hours a day. Many states run their own helpline and self-exclusion register, and every licensed operator offers deposit limits, time-outs and self-exclusion in the account tools. We fully support self-exclusion programs and will never help anyone circumvent one — if you are excluded, do not email us for a workaround, because there isn't one here.
Before You Hit Send
A clear subject line, the operator's name, the date something happened and a link or screenshot will get you a faster and better answer than a general note. If your issue is account-specific, contact the room first and come to us second — then we know whether their support actually works, which is something our readers deserve to know. We are at [email protected] whenever you are ready.